· Greet with Introduction- Greetings are essential when inquiring about Home Health Aide/Personal Care Aide employment and training opportunities. It is important to introduce yourself and state why you are calling to avoid confusion and incorrect information.
· Questions? - Before calling, write down any questions you have for the company. This will avoid forgetting important information you may need and time wasted. Your time and the time of the Recruitment Department is appreciated. Our goal is to assist you and all other inquiries in the most efficient and effective way possible.
· Be Prepared- Always have a pen and paper ready. When calling you will be receiving information that is crucial and essential. You may receive addresses, phone numbers, and information that must be brought in to apply with our agency.
· Be Kind and Courteous- When it comes to home care we at First Care of NY are always looking for the ideal candidate. This person must be polite, patient, compassionate, and a pleasure to speak with. The ideal candidate must have a passion for this type of employment. Keep in mind that you are being evaluated and interviewed from the day you inquire and will continue even after you begin working. Make a lasting impression and be the ideal candidate.
· Say Goodbye- Once you’ve accomplished a successful conversation close it out with a “bang!” Make sure to say farewell in a kind and courteous manner. Be thankful and appreciative of our time as we are of yours.