Letter of Appreciation

May 17, 2011


Ms. Elizabeth

First Care of New York Inc.
2488 Grand Concourse, Suite #332
Bronx, NY 10458

Dear Sir,

Letter of appreciation: Aide of the month: January 2011

This letter is to show my appreciation and gratitude of the honor done me by the agency. To be precise, by awarding me the aide of the month in January 2011.
Though it was a surprise “Award” it has given me motivation, encouragement and impression to move a step forward in my job as a Home Health Aide.

I promise to work harder continuously in the agency.

Thank you

Yours Faithfully,
Ms. Elizabeth

8 Tips on Being a Successful Home Care Attendant

1. Communicate with your patient. You want to make sure you understand their needs and that they understand you are there to help them.

2. Keep your patient’s living areas clean, neat and clutter free!

3. Wash your hands often and use gloves as needed. It is not only for the sake of good hygiene but also good for preventing germs from spreading from you to your patients and to your families.

4. Remember you are not to administer any type of medications to your patient but you do need to remind them at the right time, assist with opening bottles, bring liquids for swallowing, clean up and dispose sharps properly.

5. Communicate with your patient’s families about their needs and expectations as you are caring for someone they love. Be sure that you do so in compliance with HIPPA and protect PHI at all times as you are bound by law to respect your patient’s privacy!

6. Be prepared in case of an emergency. Make sure you have all the required numbers you need to call in case your patient or you have an emergency situation.

7. Always be on time as your patient is counting on you. If you are sick, be sure to call in and inform your agencies coordinator about your absence and they will make the necessary arrangement for a replacement. The goal is to give as much advance notice as possible, to minimize any disruption of service to your patient. You never want to put your patient at risk. Your health and theirs is most important.

8. If you ever have questions, concerns, or you are unsure of what to do in a situation, contact the agency as we are always here to help make Home Care a successful experience for you and your patient.

For more Information Contact
the Recruiting Department at:
718-364-7251 option 7 or
718-364-7260 option 7

Happy Holidays from the Recruitment Department and the First Care Team!

Enrollment for 2011 Home Health Aide and Personal Care Aide trainings are still open! Please call our offices in the Bronx: 718-364-7251 and select option 7, Brooklyn 718-675-6200, and Queens 718-478-1454 for more information.

We are also seeking certified Personal Care Aides and Home Health Aides who are bilingual in English and Russian or who are fluent in Russian. We also have free training available. Please give us a call at 718-478-1454 or stop by our office at 91-31 Queens Blvd Suite 409 Elmhurst, NY 11373 for information and to apply. We are open Monday thru Friday from 9-5pm.

Visit us on Facebook and follow us on Twitter @1stcare.

First Care of New York offers free Personal Care Aide and Home Health Aide trainings in the Bronx, Kings, and Queens counties.

Certified Russian Paraprofessionals Needed

Certified Russian PCA’s & HHA’s Needed. Free Personal Care/Home Attendant Training Also Available:


First Care of NY is currently seeking certified HHA’s who are fluent in Russian. Immediate job placement available. Stop by our Queens office today to apply or give us a call at 718-478-1454.

We currently offer our employees:

-$250 live-in bonus

-Medical benefits

-Vacation pay

-Overtime & holiday pay

-Direct deposit

We would also like to invite individuals who are fluent in Russian/English to apply for our Free Home Attendant Training. Please stop by our Queens office to apply or give us a call at 718-478-1454 for more information.

Please visit us on Facebook and follow us on Twitter @1stcare

First Care of New York offers free Personal Care Aide and Home Health Aide trainings in the Bronx, Kings, and Queens counties.

“HHA and PCA Training in December”

Enrollment for December Personal Care Aide and Home Health Aide trainings is open!


First Care of New York is currently accepting applications for our December trainings. Please stop by our Bronx, Brooklyn or Queens office to apply. The requirements to register are:

1) Photo ID

2) Social Security Card

3) 1 Professional Reference Letter (Typed).

We can also be contacted at: Bronx 718-364-7251 option 7, Brooklyn 718-675-6200, or Queens 718-478-1454 for additional information.

Please visit us on Facebook and follow us on Twitter @1stcare

First Care of New York, Inc offers free Personal Care Aide and Home Health Aide trainings in the Bronx, Kings, and Queens Counties.

“Free Training – Fall 2010”

Attention Current Employees of First Care of NY:


We have Home Health Aide Upgrade classes coming up now for the end of October/November!

This course is open to those who are already certified as a Personal Care Aide/Home Attendant and are currently employed with First Care of NY.

If you are interested please call our Brooklyn Office at 718-675-6200 or our Bronx Office at 718-364-7251 Option 7 for information on how to enroll.

Please visit us on Facebook and follow us on Twitter @1stcare.

First Care of NY offers free training of Personal Care Aide and Home Health Aide in the Bronx, Kings, and Queens counties.


¡Atención! Empleados de First Care of NY.

Tenemos la clase de Home Health Aide que suben ahora para el fin de Octubre y para Noviembre!

Este curso está abierto a los que ya son certificados como un Personal Care Aide/Home Attendant y quien son empleados de First Care of NY.

Si es interesado llama por favor a nuestra oficina del Bronx 718-364-7251 precione opción 7 para más información.

Job Opportunity

ATTENTION: Job Developers, Employment Specialists, Case Mangers, and Social Workers.
Do you have clients that are in need of a job opportunity? We at First Care of New York Inc would be more than happy to help you and your clients!

First Care of New York offers FREE Home Health Aide/Personal Care Aide training for those who are 18 years or older. No hidden fees or deductions!

For information on how your clients can enroll into our training programs, please give us a call at Bronx: 718-364-7251 Option 7, Brooklyn: 718-675-6200 or Queens: 718-478-1454. Please ask to speak to a Recruitment Specialist.

Become a fan of our Facebook page (First Care of New York, Inc) and follow us on Twitter @1stcare.

First Care of New York provides free training of Personal Care Aides and Home Health Aides in the Bronx, Kings, and Queens counties.

Facebook and Twitter

Looking to apply for Free Home Health Aide/Personal Care Aide training? Look no further! First Care of New York is currently accepting applications in person at our Bronx, Brooklyn, and Queens locations and online!
Yes! You are more than welcome to visit us at www.1st-care.org and sign up for our trainings and job opportunities. Online applications can be found at the “Jobs Available” section of the site. Also feel free to check out our Recruitment Blog for tips and suggestions on inquiring about positions and our interview processes.

Become a fan of our Facebook page First Care of New York Inc and be sure to follow us on Twitter @1stcare.

First Care of New York provides free training of Personal Care Aides and Home Health Aides in the Bronx, Kings, and Queens counties.

Job Fair – Success

-The Job fair at the Jacob Javits Center on September 28th, 2010 was a success!  Thanks to those of you who stopped by to visit us!
-We still have spots available for our upcoming New Hire Orientation on Friday, October 8th, 2010.  If you are already HHA certified call us at 718-364-7251, and hit option 7, or visit us at our office as soon as possible to apply and reserve your seat!

-Tenemos entrenamiento de Home Attendant en Espanol! Por favor llama a 718-478-1454 para mas informacion.  El proximo entrenamiento es en Octubre en la oficina de Brooklyn.  Llama hoy!

We have Home Attendant training in Spanish! Please call 718-478-1454 for information. The next training is in October at our Brooklyn Office. Call today!

Seeking Employment?

Are you a certified Home Health Aide seeking employment? Look no further!


First Care of New York is seeking certified Home Health Aides. We have immediate job placement for those who qualify. To apply all you need to do is stop by our office with the following documents:

     • Valid ID and Social Security Card
     • 2 Professional Reference Letters
     • A Current Physical dated within 3 months
     • Valid HHA Certificate

If you qualify you will be scheduled for our upcoming new hire orientation. Our next orientation is scheduled for Friday October 8th so hurry in to reserve your spot!

If you have any questions or require additional information please call us at: Bronx: 718-364-7251 Option 7, Brooklyn: 718-675-6200, Queens: 718-478-1454

First Care of New York provides Free training of Personal Care Aides and Home Health Aides in the Bronx, Kings and Queens counties.

October and November Classes

First Care of NY is now accepting applications for October and November classes!


Autumn is here and we are looking for fill our training sessions and open HHA work opportunities. We are in need of certified Home Health Aides to service NYC. We service Bronx, Brooklyn, Queens and Manhattan. Not certified? No Problem! First Care of NY provides FREE Home Attendant training.

For more information please feel free to call any one of our offices. Bronx: 718-364-7251 option 7, Brooklyn: 718-675-6200, or Queens: 718-478-1454.

First Care of New York provides free training of Personal Care Aides and Home Health Aides in the Bronx, Kings, and Queens counties.

Immediate Job Placement!!!

Are you an outgoing person who enjoys the responsibility of taking care of others?


If so then, First Care of New York is the right place for you

We offer FREE TRAINING with immediate Job Placement.

For more info feel free to contact one of our Recruiters in any one of our locations

Bronx 718-364-7251, Brooklyn 718-675-6200 or Queens 718-478-1454

Job Fair

Announcement: First Care of NY will be attending a city wide job fair sponsored by NYC HRA at the Jacob Javits Center on Thursday September 28 from 8:30-4pm. We will be seeking applicants for our Personal Care Aide/Home Attendant Trainings as well as those who are certified Home Health Aides. Bring your resumes and visit us!

Free PCA Training

Want to become a certified Home Attendant for FREE? First Care of NY is now accepting applications for Home Attendant training beginning in September!


Feel free to stop by for additional information or to apply. Our offices are open Monday through Friday from 9-5pm. Training is available in English and in Spanish. All we need to get you started is a Valid ID, Social Security Card, and 1 Professional Reference Letter. Call us at 718-364-7251 Option 7 or 718-675-6200 if you have any questions.

Good Luck!

5 Tips to Help Ace the Class Interview:


1) Come Prepared!: It’s easy to make an impression when you’re prepared. Bring a pen and some paper to take notes or to write down any questions you may have.

2) Dress to Impress!: As with any job interview you should always dress to show how serious you are about the position.

3) Answer all Questions: Try your best to answer all questions asked as thoroughly as possible. If the response needs to be written down please write as clear as possible in print.

4) Ask Questions: It’s very important to understand what you are signing up for, so please feel free to ask us as many questions as you like. We are more than happy to help and answer all your questions.

5) Please provide us with Up-to-date contact information: Please provide us with your complete contact information. It will be most helpful as to avoid losing contact with you and possibly losing your opportunity to take the training.

What is a professional reference letter? vs. What is a personal reference letter?

What is a professional reference letter? vs. What is a personal reference letter?

PROFESSIONAL REFERENCE LETTER:

When someone you know is writing you a professional reference letter, they need to include the following:

1- Job Title ex. (RN, Social Worker, Police Officer, Manager, etc.)
2- Company Name and Address.
3- Phone Number
4- Speak to your good character and must be signed.
5- Must be typed and signed.

For example, if you are looking for a job as a Home Care Attendant and you provide three professional references (I.E. from a Business Owner, Tax Consultant and/or a Doctor) this exhibits that you have excellent professional contacts.

They may also want to specify in what capacity they know you, such as being an Employer, Supervisor, Co-Worker or business associate. This helps us understand what your relationship was to the reference and how they are qualified to critique your experience.

PERSONAL REFERENCE LETTER:

When someone you know is writing a personal reference letter, they need to include the following:
1- Can be written by a Friend and/or Family member.
2- Phone Number.
3- Can be hand-written or typed.

When written by a family member or friend, the letter is likely to include specific examples that help illustrate all of the character traits that make the individual qualified for that position.

Including a reference's job title can help advance your image especially if the person's position is similar to the job you want or business you are pursuing. In this case, we will be interested in feedback about you from someone in a related field or who was in a position of responsibility that can judge your work experience, professionalism and reliability.
PROFESSIONAL REFERENCE LETTER:

When someone you know is writing you a professional reference letter, they need to include the following:

1- Job Title ex. (RN, Social Worker, Police Officer, Manager, etc.)
2- Company Name and Address.
3- Phone Number
4- Speak to your good character and must be signed.
5- Must be typed and signed.

For example, if you are looking for a job as a Home Care Attendant and you provide three professional references (I.E. from a Business Owner, Tax Consultant and/or a Doctor) this exhibits that you have excellent professional contacts.

They may also want to specify in what capacity they know you, such as being an Employer, Supervisor, Co-Worker or business associate. This helps us understand what your relationship was to the reference and how they are qualified to critique your experience.

PERSONAL REFERENCE LETTER:

When someone you know is writing a personal reference letter, they need to include the following:

1- Can be written by a Friend and/or Family member.
2- Phone Number.
3- Can be hand-written or typed.

When written by a family member or friend, the letter is likely to include specific examples that help illustrate all of the character traits that make the individual qualified for that position.

Including a reference's job title can help advance your image especially if the person's position is similar to the job you want or business you are pursuing. In this case, we will be interested in feedback about you from someone in a related field or who was in a position of responsibility that can judge your work experience, professionalism and reliability.

5 Tips to a Successful Inquiry on Home Health Aide Employment and Home Health Aide/Personal Care Aide Training Opportunities:

· Greet with Introduction- Greetings are essential when inquiring about Home Health Aide/Personal Care Aide employment and training opportunities. It is important to introduce yourself and state why you are calling to avoid confusion and incorrect information.

· Questions? - Before calling, write down any questions you have for the company. This will avoid forgetting important information you may need and time wasted. Your time and the time of the Recruitment Department is appreciated. Our goal is to assist you and all other inquiries in the most efficient and effective way possible.

· Be Prepared- Always have a pen and paper ready. When calling you will be receiving information that is crucial and essential. You may receive addresses, phone numbers, and information that must be brought in to apply with our agency.

· Be Kind and Courteous- When it comes to home care we at First Care of NY are always looking for the ideal candidate. This person must be polite, patient, compassionate, and a pleasure to speak with. The ideal candidate must have a passion for this type of employment. Keep in mind that you are being evaluated and interviewed from the day you inquire and will continue even after you begin working. Make a lasting impression and be the ideal candidate.

· Say Goodbye- Once you’ve accomplished a successful conversation close it out with a “bang!” Make sure to say farewell in a kind and courteous manner. Be thankful and appreciative of our time as we are of yours.

Calling All Certified Home Health Aides!

First Care of New York – Bronx is looking to hire certifed Home Health Aides! We will be accepting applications beginning June 28th for an upcoming Home Health Aide one day orientation taking place on July 6th! We ask that you please bring the following documents in order to apply:

     o Valid ID

     o Social Security Card

     o 2 Professional reference letters

     o Current physical (Dated within 3 months)

     o Valid HHA Certificate

We have full time and part time positons available! Please feel free to call us at 718-364-7251 Ext 214 or visit us at First Care of New York 2488 Grand Concourse Suite 329, Bronx, NY 10458. Good Luck!

Frequently Asked Questions for home health and personal care workers

Is First Care Of New York an agency or a school?

First Care is Both!
First-Care of New York Inc. is a licensed Home Care Service Agency as well as a licensed Home Health Aide Training Program, approved by the New York State Department of Health. First Care also is accredited by the Joint Commission with a gold Seal of approval. First Care provides Home Care services to the: Bronx, Brooklyn, Manhattan, Queens, Staten Island and Westchester County as well as offers Home Health Aide Training to qualified individuals. Training facilities are located at 2488 Grand Concourse, Suite 329, Bronx, NY. 10458 and 833 Flatbush Ave, Brooklyn NY 11226.

What type of training programs do you offer?

First Care Of New York currently offers Home Health Aide and Personal Care Aide training at the Bronx and Brooklyn and QueensTraining facilities.

What is a Personal Care Aide?
The Personal Care Aide is prepared to assist clients and families with personal care and home management. The Personal Care Aide provides services to patients whose medical conditions are stable. The Personal Care Aide works under the direct supervision of a Registered Nurse or Licensed Practical Nurse.

The Personal Care Aide qualifications will conform to NYCRR Title X 700.2
Some responsibilities include:

• Assist with care of the teeth and mouth
• Assist with care of the hair including shampooing and shaving.
• Assist with ordinary care of the nails, including washing, drying, and filing with an emery board.
• Assist with bathing in bed, tub or shower.
• Assist with feeding.
• Assist with walking, use of walker, or wheelchair.
• Assist with dressing.
• Assist with transfers from bed to chair or commode and back.
• Prepare and serve meals according to instructions.
• Change bed linen.
• Dust, vacuum, and straighten the room that the patient uses.
• Wash dishes, scour kitchen and bathroom sink.
• Maintain general cleanliness of the patient environment.
• List needed supplies.
• Shop for patient in the absence of family members.
• Launders patient’s clothes and linens in the absence of family members

What is a Home Health Aide?

The Home Health Aide is trained to provide home management, personal care and health related tasks to patients and families experiencing recent episodic or chronic health care problems. The Home Health Aide works under the supervision of an RN or LPN.

The Home Health Aide qualifications will conform to NYCRR Title X 700.2

 Some responsibilities include:

•  Assist with the care of the teeth and gums.
•  Assist with the care of hair including shampooing and shaving.
•  Assist with ordinary care of nails, such as washing, drying and filing with an emery board.
•  Assist with bathing in the bed, tub or shower.
•  Assist with feeding.
•  Assist with toileting, use of commode, bedpan, urinal.
•  Assist with dressing.
•  Assist with walking, use of walker or wheelchair.
•  Assist with transfers from bed to chair or commode and back.
•  Prepares and serves meals according to instructions.
•  Changes bed linens.
•  Dusts, vacuums, and straightens the room the patient uses.
•  Washes dishes, scours the kitchen and bathroom sinks.
•  Maintains general cleanliness of the patient environment.
•  Lists needed supplies.
•  Shops for the patient in the absence of the family.
•  Launders the patient’s clothes and linens in the absence of the family.

In addition, the Home Health Aide is trained on Health Related Tasks and deemed competent to performing various tasks, to list a few (performing simple measurements and tests(temperature, pulse, blood pressure, etc), assisting with preparing complex modified diets, assisting with the use of prescribed medical equipment)

What is the difference between a Home Health Aide and a Personal Care Aide?

The main differences are the amount of training that is required, the tasks they are able to perform and the condition of the patient they are servicing

Personal Care Aide is only trained based on the Homecare Curriculum a curriculum set by the Department of Health, while the Home Health Aide is trained based on the Homecare curriculum and the Health Related Tasks set by the Department of Health.

The Home Health Aide is trained on Health Related Tasks and deemed competent to performing various tasks, to list a few (performing simple measurements and tests(temperature, pulse, blood pressure, etc), assisting with preparing complex modified diets, assisting with the use of prescribed medical equipment) which the PCA cannot perform.

The condition of the patient that a PCA is servicing needs to be stable where as the patient an HHA will service is chronic in nature.

How long is your HHA/PCA training?

PCA training is currently an 8 day program. It runs from Monday to Friday 9am to 5pm each day for the 8 days. We currently do not offer evening classes or weekend classes..

HHA training is currently an 15 day program. It runs Monday to Friday 9am to 5pm each day for 15 days. We currently do not offer evening classes or weekend classes for this course.

 
What are the requirements to enroll in the training?

 To enroll you just have to provide us with a valid ID that proves your working status here in the USA, a social security card, and one professional reference that is typed and signed. If you are not sure if you have these requirements please feel free to ask the recruiter for details. Upon receiving these documents and a completed application the person will then be signed up for an interview for training.

Do you offer job placement?

Yes! Every student that successfully completes one of our training programs (PCATP, HHATP) and meets all the agency requirements is offered to be assigned to a case.

Do you offer your employees benefits?

Yes! We offer health insurance, dental plan, accident and cancer indemnities, disability income protector and life insurance after 3 months of employment and vacation pay after a year.

Do you offer bonuses? 

Yes! We have an Aide of the Month bonus of $100 (if chosen by our coordination staff) and Aide of the Year bonus of $200 (also chosen by our coordination staff) and often run various referral bonuses.

HHA-PCA Requirements

HHA/PCA Document Requirements

Photo ID: EITHER USA Passport, Permanent Resident Card (Green Card), Work Authorization Card OR If born in the USA, Photo ID (State, Benefit, School,) WITH Birth Certificate.

Social Security Card: (No Exceptions)

2 Professional References: MUST BE TYPED AND SIGNED

1) May be from a previous employer. (This includes private employment) It MUST state 1) dates of employment, 2) title, 3) duties, and 4) speak to your good character. OR may be from a school (High school, training school, college, etc) OR may be a professional reference. Professional meaning from a Pastor, Priest, Doctor, Nurse, Case Worker, Social Worker, Principle, Teacher, Case Manager, etc. It MUST state 1) how they know you on a professional level, 2) how long they have known you, and 3) speak to your good character. If they have worked with you then it MUST also state 1) more or less when you and this person have worked together and 2) in what capacity (If you not sure please ask the recruiter)

Physical: MUST be within 3 months from the day you apply to work with us, and MUST include standard physical (Height, Weight, Vaccinations, limitations, etc.) Rubella Vaccine/titre, Rubeola Vaccine/titre (if applicable) PPD (Tuberculosis shots - step one and two) with dates and results, and Drug Screen with results. All physicals MUST be signed by the physician and dated.

PCA Certificate(s): A PCA Certificate obtained by the Department of Health or Department of Education..

HHA Certificate(s): A HHA Certificated obtained by the Department of Health or Department of Education. HA training facility. If Certificate was not issued this current year, certificate must be accompanied with your in-service certificates or you must be working with an agency or worked for an agency within the current year.